Patient Services Coordinator IV: Epic & Referrals Specialist

Novant Health; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Novant Health seeks a detail-oriented medical office specialist to process referrals and support EPIC-based workflows. The role requires at least three years of experience in a medical office, familiarity with CPT/ICD-9-CM coding, and strong communication skills.

You will work within a collaborative team to ensure accurate scheduling, billing, and patient data maintenance. The candidate must demonstrate adaptability to changing priorities and a commitment to confidentiality, contributing to

Qualifications

• HS diploma or GED required.
• At least 3 years in a medical office setting.
• Proficient with medical office software and EPIC.

Responsibilities

• Process referrals at least 50% of the time.
• Serve as super-user for Dimensions and EPIC tasks; assist with practice support and queues.

Skills

Verbal communication

Organizational skills

Problem solving

Confidentiality

Teamwork

Initiative

Education

High School Diploma or GED

Tools

EPIC systems

CPT/ICD-9-CM coding

Job description

Novant Health seeks a detail-oriented medical office specialist to process referrals and support EPIC-based workflows. The role requires at least three years of experience in a medical office, familiarity with CPT/ICD-9-CM coding, and strong communication skills.

You will work within a collaborative team to ensure accurate scheduling, billing, and patient data maintenance. The candidate must demonstrate adaptability to changing priorities and a commitment to confidentiality, contributing to