Patient Services Coordinator III - Epic & Scheduling Expert

Novant Health; Hilton Head Island (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Novant Health seeks a motivated medical office clerk to support patient demographics, insurance data, charges and collections, and appointment scheduling in a fast-paced environment.

The ideal candidate has a High School Diploma or GED, 1 year of clerical experience in a medical office, and proficiency with EPIC and medical office software, with the ability to handle changing priorities and confidential information.

Qualifications

• Education: High School Diploma or GED, required.
• Experience: 1 year clerical experience in medical office, required; other related experience may be considered.
• Skills: knowledge of medical office software, posting charges, copays, scheduling; strong communication; confidentiality.
• Nice to have: proficiency with all computer software used in practice.

Responsibilities

• Record patient demographics, insurance information, charges and collections with precision.
• Schedule patient appointments timely and accurately.
• Cross-train in multiple administrative support functions.

Skills

Verbal communication

Organizational skills

Problem solving

Critical thinking

Team player

Initiative

Confidentiality

Cultural sensitivity

Education

High School Diploma or GED

Tools

EPIC systems

Medical office software

Job description

Novant Health seeks a motivated medical office clerk to support patient demographics, insurance data, charges and collections, and appointment scheduling in a fast-paced environment.

The ideal candidate has a High School Diploma or GED, 1 year of clerical experience in a medical office, and proficiency with EPIC and medical office software, with the ability to handle changing priorities and confidential information.