EPIC-Savvy Patient Services Coordinator

Novant Health; Wilmington (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Novant Health in Wilmington, NC is seeking a referrals specialist to process referrals and provide Dimensions super-user support with EPIC. The role emphasizes accurate data entry, billing alignment, and scheduling responsibilities.

Ideal candidates will have 3+ years in a medical office setting, strong communication, and the ability to adapt to changing priorities while maintaining confidentiality and teamwork.

Qualifications

• Three years of medical office experience.
• Knowledge of CPT and ICD9-CM coding.
• Excellent verbal communication and confidentiality.
• Ability to handle changing priorities and work with a team.

Responsibilities

• Process referrals at least 50% of the time.
• Perform Dimensions super-user functions such as practice support with EPIC.
• Work miscellaneous work queues.

Skills

EPIC knowledge

Medical office software

Communication skills

Teamwork

Education

High School Diploma or GED

Tools

EPIC

Billing software

Job description

Novant Health in Wilmington, NC is seeking a referrals specialist to process referrals and provide Dimensions super-user support with EPIC. The role emphasizes accurate data entry, billing alignment, and scheduling responsibilities.

Ideal candidates will have 3+ years in a medical office setting, strong communication, and the ability to adapt to changing priorities while maintaining confidentiality and teamwork.