Patient Services Specialist — EPIC, Scheduling & Billing

Novant Health; Bluffton (SC); On-site; USD 34,000 - 40,000; Full time

Job summary

Novant Health is seeking an experienced medical office administrator to record patient demographics, insurance details, and charges, while scheduling appointments and supporting multiple administrative functions.

The ideal candidate will have a high school diploma or GED and at least one year of clerical experience in a medical setting, with strong communication and data-entry skills, and proficiency with EPIC systems.

Qualifications

• High School Diploma or GED required.
• One year of clerical experience in medical office setting required.
• Knowledge of medical office software for updating patient demographic information, posting charges, copays, and scheduling patient appointments.
• Excellent verbal communication skills; able to work with changing priorities; strong organizational, problem-solving and critical-thinking abilities.
• Able to interact with individuals of all cultures and levels of authority and maintain confidentiality.

Responsibilities

• Record patient demographics, insurance information, patient charges and collections accurately and timely.
• Schedule patient appointments accurately and efficiently.
• Cross-train in multiple administrative support functions.

Skills

Verbal communication

Organizational skills

Confidentiality

Teamwork

Initiative

Problem solving

Critical thinking

Interpersonal skills

Education

High School Diploma or GED

Tools

EPIC systems

Medical office software

Job description

Novant Health is seeking an experienced medical office administrator to record patient demographics, insurance details, and charges, while scheduling appointments and supporting multiple administrative functions.

The ideal candidate will have a high school diploma or GED and at least one year of clerical experience in a medical setting, with strong communication and data-entry skills, and proficiency with EPIC systems.