Patient Services Coordinator IV — Referrals & Epic Expert

Novant Health; Cornelius (NC); On-site; USD 46,000 - 58,000; Full time

Job summary

Novant Health Ortho & Sports Medicine Jetton is hiring a Full-Time Patient Services Coordinator IV. The PSC IV processes referrals, answers phones, check-ins/outs, and supports Dimensions super-user functions with EPIC and related billing workflows.

Required are a High School Diploma or GED and at least three years in a medical office. Knowledge of CPT/ICD9-CM, patient scheduling, and confidentiality is essential.

Qualifications

• Education: High School Diploma or GED, required.
• Experience: Three years of experience in a medical office setting, required.
• Knowledge of CPT and ICD9-CM coding processes and medical office software.

Responsibilities

• Process referrals with complete patient and provider information to ensure accuracy.
• Explain insurance carrier guidelines when needed.
• Schedule referrals and communicate information to patients.

Skills

Verbal communication

Organizational skills

Problem solving

Confidentiality

Team player

Initiative

Medical terminology

Attention to detail

Education

High School Diploma or GED

Tools

EPIC software

Job description

Novant Health Ortho & Sports Medicine Jetton is hiring a Full-Time Patient Services Coordinator IV. The PSC IV processes referrals, answers phones, check-ins/outs, and supports Dimensions super-user functions with EPIC and related billing workflows.

Required are a High School Diploma or GED and at least three years in a medical office. Knowledge of CPT/ICD9-CM, patient scheduling, and confidentiality is essential.