Patient Services Coordinator IV: Epic & Referrals

UVA Health; Culpeper (VA); On-site; USD 24,000 - 35,000; Full time

Job summary

UVA Health is seeking a detail-oriented team member to process referrals and provide Dimensions super-user support, including practice functionality with EPIC. The role requires 1–2 years in a medical office setting and strong organizational skills.

You will update patient demographics, post charges, and schedule appointments, with a focus on CPT/ICD-9-CM coding and confidentiality. Teamwork and adaptability are essential in a fast-paced clinic environment.

Qualifications

• High School Diploma or GED required.
• 1–2 years of experience in a medical office setting required; related experience may be considered.
• Knowledge of CPT and ICD-9-CM coding processes; ability to update demographics, post charges, and schedule appointments.
• Excellent verbal communication, confidentiality, and ability to handle changing priorities.

Responsibilities

• Process referrals and perform Dimensions super-user functions as needed.
• Support practice with EPIC and manage miscellaneous work queues.
• Maintain patient demographics, post charges, and schedule appointments; ensure accurate coding.
• Interact with diverse stakeholders and work as part of a team.

Skills

Verbal communication

Organizational skills

Problem solving

Critical thinking

Teamwork

Initiative

Confidentiality

Medical terminology

Education

High School Diploma or GED

Tools

EPIC

Job description

UVA Health is seeking a detail-oriented team member to process referrals and provide Dimensions super-user support, including practice functionality with EPIC. The role requires 1–2 years in a medical office setting and strong organizational skills.

You will update patient demographics, post charges, and schedule appointments, with a focus on CPT/ICD-9-CM coding and confidentiality. Teamwork and adaptability are essential in a fast-paced clinic environment.