Patient Services Coordinator IV

Novant Health; Greenville (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Novant Health is seeking a capable medical office specialist in Greenville, SC. The role focuses on processing referrals and providing Dimensions-related EPIC support, ensuring smooth practice operations.

Candidates should have a strong background in medical office software and careful attention to coding and billing details. Ideal applicants bring 3+ years of medical office experience, proficiency with CPT/ICD9-CM coding, and excellent communication skills.

Qualifications

• High School Diploma or GED is required.
• Three years of experience in a medical office setting.
• Knowledge of CPT and ICD9-CM coding processes.
• Excellent verbal communication and the ability to work with changing priorities.
• Ability to maintain confidentiality and interact with diverse teams.
• Strong organizational, problem solving and critical thinking skills.
• Solid knowledge of EPIC and practice billing requirements.
• Familiarity with coding requirements for medical practice specialties.

Responsibilities

• Process referrals for the majority of the time (about 50%).
• Perform Dimensions super-user functions such as practice support with EPIC or manage various work queues.

Skills

EPIC systems

CPT ICD9-CM coding

Verbal communication

Confidentiality

Teamwork

Initiative

Medical terminology

Education

High School Diploma or GED

Tools

EPIC systems

Job description

What We Offer

Responsible for processing referrals at least 50% of the time and/or performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues.

What We're Looking For

• Education: High School Diploma or GED, required.
• Experience: Three years of experience in a medical office setting, required. Other related experience may be considered in lieu of medical office experience.
• Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires understanding of CPT and ICD9-CM coding processes. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
• Additional Skills (preferred): Proficient in the use of all computer software utilized in the practice.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

155075