Patient Services Coordinator IV — Epic & Referrals

Novant Health; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Tuition assistance

Predictable schedule

Paid time off

Parental leave

401(k) match

Well-being resources

Job summary

Novant Health in Charlotte, NC is seeking an experienced medical office professional to handle referrals and support EPIC-based workflows. The role requires accuracy in scheduling, billing, and patient data management, with emphasis on confidentiality and teamwork.

The ideal candidate has a high school diploma, 3 years in a medical office, and strong CPT/ICD-9 coding knowledge. Excellent communication and adaptability are essential for thriving in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Three years of experience in a medical office setting is required.
• Knowledge of CPT and ICD-9-CM coding; familiarity with EPIC.
• Excellent verbal communication; ability to handle changing priorities; team-focused and confidential.

Responsibilities

• Process referrals at least 50% of the time and support Dimensions super-user functions in the medical office setting.
• Collaborate with clinical staff to ensure accurate scheduling and billing processes.

Skills

Verbal communication

Team player

Adaptable

Confidentiality

Education

High School Diploma or GED

Tools

EPIC

Billing software

CPT/ICD-9 coding

Job description

Novant Health in Charlotte, NC is seeking an experienced medical office professional to handle referrals and support EPIC-based workflows. The role requires accuracy in scheduling, billing, and patient data management, with emphasis on confidentiality and teamwork.

The ideal candidate has a high school diploma, 3 years in a medical office, and strong CPT/ICD-9 coding knowledge. Excellent communication and adaptability are essential for thriving in a fast-paced environment.