Patient Services Coordinator - Spine Clinic (EPIC Pro)

Novant Health; Greensboro (NC); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive Compensation

Comprehensive Benefits

Work-Life Balance

Professional Development

Job summary

Novant Health's Spine & Scoliosis Clinic in Greensboro, NC is seeking a Patient Services Coordinator IV to be the welcoming front-line hub. You will manage patient check-in/out, scheduling, referrals, and authorizations in EPIC, handling patient records and billing with accuracy and confidentiality.

Requirements include a High School Diploma or GED and a minimum of 3 years in a medical office, with proficiency in EPIC and CPT/ICD-9-CM coding.

Qualifications

• Proficiency in EPIC systems.
• Understanding of CPT and ICD9-CM coding.
• Strong scheduling and authorization handling.
• Excellent organization and communication skills.

Responsibilities

• Serve as a super-user for EPIC systems, providing practice support and handling miscellaneous work queues.
• Scheduling & Authorizations.
• Coordinate patient appointments, Referrals, and follow-ups to ensure seamless care delivery.
• Back up-front desk coverage for Check in and Check out.
• Foster a welcoming environment, making every patient feel valued and heard.
• Manage patient records, insurance information, and billing processes with accuracy and confidentiality.

Skills

EPIC proficiency

Scheduling & authorizations

Front desk operations

Communication skills

Education

High School Diploma or GED

Job description

Novant Health's Spine & Scoliosis Clinic in Greensboro, NC is seeking a Patient Services Coordinator IV to be the welcoming front-line hub. You will manage patient check-in/out, scheduling, referrals, and authorizations in EPIC, handling patient records and billing with accuracy and confidentiality.

Requirements include a High School Diploma or GED and a minimum of 3 years in a medical office, with proficiency in EPIC and CPT/ICD-9-CM coding.