Lead Patient Services Coordinator - EPIC & Referrals

Novant Health; Greenville (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Novant Health is seeking a capable medical office specialist in Greenville, SC. The role focuses on processing referrals and providing Dimensions-related EPIC support, ensuring smooth practice operations.

Candidates should have a strong background in medical office software and careful attention to coding and billing details. Ideal applicants bring 3+ years of medical office experience, proficiency with CPT/ICD9-CM coding, and excellent communication skills.

Qualifications

• High School Diploma or GED is required.
• Three years of experience in a medical office setting.
• Knowledge of CPT and ICD9-CM coding processes.
• Excellent verbal communication and the ability to work with changing priorities.
• Ability to maintain confidentiality and interact with diverse teams.
• Strong organizational, problem solving and critical thinking skills.
• Solid knowledge of EPIC and practice billing requirements.
• Familiarity with coding requirements for medical practice specialties.

Responsibilities

• Process referrals for the majority of the time (about 50%).
• Perform Dimensions super-user functions such as practice support with EPIC or manage various work queues.

Skills

EPIC systems

CPT ICD9-CM coding

Verbal communication

Confidentiality

Teamwork

Initiative

Medical terminology

Education

High School Diploma or GED

Tools

EPIC systems

Job description

Novant Health is seeking a capable medical office specialist in Greenville, SC. The role focuses on processing referrals and providing Dimensions-related EPIC support, ensuring smooth practice operations.

Candidates should have a strong background in medical office software and careful attention to coding and billing details. Ideal applicants bring 3+ years of medical office experience, proficiency with CPT/ICD9-CM coding, and excellent communication skills.