Patient Services Coordinator IV

Novant Health; Wilmington (NC); Presencial; USD 42 000 - 56 000; Tempo integral

Resumo da oferta

Novant Health in Wilmington, NC is seeking a Referral Specialist to assist with processing referrals at least 50% of the time and to perform Dimensions super-user functions such as EPIC practice support and handling miscellaneous work queues.

The ideal candidate has a high school diploma or GED, three years of medical office experience, and strong knowledge of medical office software, CPT/ICD-9-CM familiarity, excellent communication, confidentiality, and teamwork.

Qualificações

• High School Diploma or GED required.
• Three years of experience in a medical office setting or equivalent.
• Knowledge of medical office software for updating demographics, posting charges, collecting copays, and scheduling appointments.

Responsabilidades

• Process referrals at least 50% of the time.
• Perform Dimensions super-user functions including EPIC practice support and queuing tasks.
• Maintain patient confidentiality and work effectively in a team.

Conhecimentos

Referral processing

Dimensions super-user knowledge

EPIC practice support

Communication skills

Confidentiality

Teamwork

Adaptability

Formação académica

High School Diploma or GED

Ferramentas

EPIC

Descrição da oferta de emprego

What We Offer

Responsible for processing referrals at least 50% of the time and/or performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues.

What We Offer

Responsible for processing referrals at least 50% of the time and/or performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues.

What We're Looking For

• Education: High School Diploma or GED, required.
• Experience: Three years of experience in a medical office setting, required. Other related experience may be considered in lieu of medical office experience.
• Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires understanding of CPT and ICD9-CM coding processes. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
• Additional Skills (preferred): Proficient in the use of all computer software utilized in the practice.
  

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

196087