Patient Services Coordinator - Impactful Front Office Role

Medi-Weightloss®; Coeur d'Alene (ID); On-site; USD 21,000 - 25,000; Full time

Job summary

Medi-Weightloss Coeur d'Alene is seeking a Front Office Coordinator to manage front desk operations, greet patients, handle phone inquiries, verify insurance, and support the clinic team. You will ensure smooth patient flow and accurate administrative processing in a preventive medicine setting.

The role emphasizes exceptional customer service, multitasking, and confidentiality within a collaborative team. Experience with EMR systems and medical reception is preferred, and the company values

Qualifications

• High school diploma or GED required
• Medical receptionist experience preferred
• Familiarity with EMR systems preferred

Responsibilities

• Answer and route calls using a multi-line phone system.
• Follow up with patients to discuss progress and address concerns.
• Verify insurance information and handle related processes.
• Greet patients and maintain high customer service standards.
• Process accounts receivable transactions accurately and securely.
• Monitor inventory levels of clinical and office supplies.
• Train staff on daily procedures as needed by office manager/physician.
• Assist in clinic marketing efforts to improve profitability.

Skills

Multitasking

Critical thinking

Interpersonal skills

Communication skills

Confidentiality

Teamwork

Education

High school diploma or GED

Tools

EMR systems

Job description

Medi-Weightloss Coeur d'Alene is seeking a Front Office Coordinator to manage front desk operations, greet patients, handle phone inquiries, verify insurance, and support the clinic team. You will ensure smooth patient flow and accurate administrative processing in a preventive medicine setting.

The role emphasizes exceptional customer service, multitasking, and confidentiality within a collaborative team. Experience with EMR systems and medical reception is preferred, and the company values