Patient Services Coordinator - Imaging

Midstate Radiology Associates; West Hartford (CT); In loco; USD 28.000 - 35.000; Tempo pieno

Descrizione del lavoro

Midstate Radiology Associates is seeking a Patient Representative at our West Hartford Imaging location. The role supports front-desk activities, patient registration, insurance verification, and basic administrative tasks to ensure smooth patient flow.

The position emphasizes confidentiality, accuracy, and courteous patient interactions. 40 hours weekly, Mon-Fri 8:30 AM–5:00 PM with rotating Sundays (every 4th Sunday). Compensation ranges from $20.00 to $25.30 per hour.

Competenze

• High school diploma or equivalent.
• At least one year of customer service experience in a medical setting.
• Knowledge of medical terminology.
• Ability to maintain the confidentiality of patient records.
• Basic keyboard skills with proficiency in use of personal computer.

Mansioni

• Greeting patients and help maintain a timely accurate patient flow through the system.
• Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration.
• Collects insurance co-pays as applicable.
• Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders.
• Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required.
• Obtains all necessary signatures and initiates required documents for scheduled procedures.
• Performs insurance verification processes.
• Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations.
• Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s).
• Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information.
• Answers phones with appropriate greeting and transfers calls as needed to the appropriate people.
• Obtains and provides reports and images on CD to patients or physician’s offices.
• Follows established policies and procedures set by administration including department cleanliness and disinfecting.
• Assists in the Hereditary Cancer Risk Assessment program.
• Performs other duties as assigned.

Conoscenze

Customer service

Medical terminology

Communication

Attention to detail

Keyboard skills

Formazione

High school diploma or equivalent

Descrizione del lavoro

Midstate Radiology Associates is seeking a Patient Representative at our West Hartford Imaging location. The role supports front-desk activities, patient registration, insurance verification, and basic administrative tasks to ensure smooth patient flow.

The position emphasizes confidentiality, accuracy, and courteous patient interactions. 40 hours weekly, Mon-Fri 8:30 AM–5:00 PM with rotating Sundays (every 4th Sunday). Compensation ranges from $20.00 to $25.30 per hour.