Patient Service Coordinator - Imaging Center (Mon-Fri)

Lumexa Imaging, Inc.; Wilmington (NC); Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Premium base pay

Medical, Dental, Vision & Life保险

401(k) with employer contribution

Paid PTO starting Day 1

Colleague Referral Bonus Program

Descripción de la vacante

American Health Imaging of Wilmington is seeking a Patient Representative to provide day-to-day administrative support at our outpatient radiology site in Wilmington, NC. You will handle patient check-in, registration, and scheduling.

The role involves collecting payments, assisting with onboarding, and delivering an exceptional patient experience as the first point of contact for patients arriving for appointments.

Formación

• Customer service experience required
• 1+ years' medical office experience preferred - Familiarity with outpatient clinical setting and patient registration workflows, familiarity with medical terminology
• High school diploma required
• Excellent customer service, both internal and external
• Excellent communication skills
• Ability to work independently and as part of a team
• Excellent time management and organizational skills
• Ability to thrive in a fast-paced environment
• Attention to detail
• Computer literate
• Primarily sitting; standing and walking as needed
• Lift up to 25lbs
• Possible exposure to radiation, infectious disease, bloodborne pathogens
• Overtime as needed depending on business need
• Shifts subject to variation depending on business need

Responsabilidades

• Check-in and patient registration, including preparation of paperwork and updating demographic and insurance data
• Schedule exams and manage appointment calendar
• Collect payments and discuss payment plans at time of service
• Answer patient inquiries and direct to appropriate parties
• Schedule patient appointments and procedures
• Assist onboarding and training of new employees

Conocimientos

Customer service

Medical office experience

Communication skills

Teamwork

Time management

Attention to detail

Educación

High school diploma

Herramientas

Computer skills

Descripción del empleo

American Health Imaging of Wilmington is seeking a Patient Representative to provide day-to-day administrative support at our outpatient radiology site in Wilmington, NC. You will handle patient check-in, registration, and scheduling.

The role involves collecting payments, assisting with onboarding, and delivering an exceptional patient experience as the first point of contact for patients arriving for appointments.