Patient Services Coordinator III

Novant Health; Charlotte (NC); Sur place; USD 36 000 - 52 000; Plein temps

Résumé du poste

Novant Health in Charlotte, NC is seeking a dedicated medical office clerk to perform timely recording of patient demographics, insurance details, charges and collections, and to schedule appointments.

The ideal candidate will have a high school diploma, at least one year of clerical experience in a medical setting, and proficiency with EPIC systems and medical office software. Excellent communication and teamwork are essential.

Qualifications

• High School Diploma or GED required.
• At least one year of clerical experience in a medical office is required; related experience may be considered.
• Knowledge of medical office software for updating demographics, posting charges, copays and scheduling.
• Excellent verbal communication and the ability to work with changing priorities.
• Strong organizational, problem solving and critical thinking skills; ability to interact with diverse individuals.
• Knowledge of coding requirements for practice specialty and familiarity with payor billing rules.

Responsabilités

• Record patient demographics, insurance information, charges, and collections accurately and timely.
• Schedule patient appointments with accuracy and timeliness.
• Cross-train in multiple administrative support functions.

Connaissances

Medical office software

Verbal communication

Organizational skills

Teamwork

Confidentiality

Initiative

Problem solving

Critical thinking

Interpersonal skills

EPIC systems

Formation

High School Diploma or GED

Outils

EPIC software

Description du poste

What We Offer

Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions.

What We're Looking For

• Education: High School Diploma or GED, required.
• Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience.
• Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
• Additional Skills (preferred): Proficient in use of all computer software utilized in practice.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

196951