Patient Services Coordinator II - Front Desk & EPIC

Brigham and Women's Hospital; Foxborough (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. is seeking a friendly Practice Assistant to join our front desk team at Patriots Place in Foxborough.

You will support multiple specialties, welcome patients, and help manage appointments with a focus on courtesy and efficiency. Ideal candidates have 2–3 years of office experience; HIPAA awareness; proficiency with the Office Suite; and an openness to learn EPIC scheduling and billing.

Qualifications

• High school diploma or equivalent required.
• 2–3 years office experience preferred.
• Experience with EPIC scheduling and billing is a plus.

Responsibilities

• Greet patients and assist at the front desk; schedule and manage appointments.
• Process patient billing forms and scan into EPIC.
• Answer calls, take messages, and support scheduling and registration.
• Provide training and support to others in scheduling and billing tasks.

Skills

Customer service

Communication

Time management

Organizational skills

Phone handling

Education

High School Diploma or Equivalent

Tools

EPIC

Microsoft Office Suite

Job description

The Brigham and Women's Hospital, Inc. is seeking a friendly Practice Assistant to join our front desk team at Patriots Place in Foxborough.

You will support multiple specialties, welcome patients, and help manage appointments with a focus on courtesy and efficiency. Ideal candidates have 2–3 years of office experience; HIPAA awareness; proficiency with the Office Suite; and an openness to learn EPIC scheduling and billing.