Patient Services Coordinator II — Cardiology & Urology

Brigham and Women's Hospital; Foxborough (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

The Brigham and Women's Hospital, a Mass General Brigham facility, seeks a Practice Assistant II to support Cardiology and Urology clinics in a busy, patient-facing environment.

Responsibilities include check-in/out, scheduling, copay collection, and other front-desk tasks; Epic experience is a plus. The ideal candidate is organized, personable, and able to balance multiple priorities while delivering excellent customer service.

Qualifications

• High School Diploma or Equivalent required.
• 2-3 years of office experience required.
• Epic experience is a plus.

Responsibilities

• Process check-in/check-out and verify appointments.
• Schedule patients and handle registration and referrals.
• Perform billing-related tasks and collect copays.
• Provide front-desk support and excellent patient service.
• Maintain HIPAA privacy and confidentiality.

Skills

Office Suite

Customer service

Time management

Communication

Education

High School Diploma or Equivalent

Tools

Epic

Job description

The Brigham and Women's Hospital, a Mass General Brigham facility, seeks a Practice Assistant II to support Cardiology and Urology clinics in a busy, patient-facing environment.

Responsibilities include check-in/out, scheduling, copay collection, and other front-desk tasks; Epic experience is a plus. The ideal candidate is organized, personable, and able to balance multiple priorities while delivering excellent customer service.