Clinic Receptionist — Patient Care, Scheduling & Billing

Talentify; Clinton (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

MercyOne Health System welcomes applicants for a Clinic Receptionist to greet patients and visitors and manage the front desk, patient flow, and scheduling. You will handle phone calls, verify insurance, and enter demographics and insurance data into the electronic health record (EMR) and related systems while collecting time-of-service payments as needed.

The role requires strong interpersonal skills and a professional demeanor, with a high school diploma and BLS certification required.

Qualifications

• High school diploma or equivalent.
• Basic Life Support (BLS) for Healthcare Provider certification or obtained within three months of hire.
• Proof of Mandatory Reporter abuse training within three months of hire.
• Ability to read, write and understand English; communicate effectively with patients and staff.
• Maintain confidentiality of patient information and demonstrate honesty, integrity, and caring.

Responsibilities

• Greet and welcome patients and visitors; manage front desk responsibilities and patient flow.
• Answer phone calls and direct them appropriately; schedule appointments.
• Obtain accurate patient and insurance information, collect copays and deductibles.
• Enter demographics and insurance data into the EMR and other systems.
• Copy/scan patient access materials into the EMR.

Education

High school diploma or equivalent

Job description

MercyOne Health System welcomes applicants for a Clinic Receptionist to greet patients and visitors and manage the front desk, patient flow, and scheduling. You will handle phone calls, verify insurance, and enter demographics and insurance data into the electronic health record (EMR) and related systems while collecting time-of-service payments as needed.

The role requires strong interpersonal skills and a professional demeanor, with a high school diploma and BLS certification required.