Patient Services Coordinator: Front Desk & Patient Experience

Reading Hospital; Reading (Berks County); On-site; USD 42,000 - 60,000; Full time

Job summary

A regional healthcare institution is seeking a PSR Coordinator to enhance patient experience and operational workflow in a collaborative environment. The role mandates excellent communication skills, medical terminology knowledge, and strong organizational abilities. A high school diploma or equivalent is necessary, along with CPR Instructor Certification. This position is full-time, focused on providing effective patient service and support within the front office.

Qualifications

• American Heart Association CPR Instructor Certification is required.

Responsibilities

• Works collaboratively with the physician and operational service line leadership.
• Provides coverage, guidance and oversight for front office workflow and patient experience.

Skills

Excellent Communications Skills

Medical Terminology

Organizational Skills

Education

High School Diploma - OR - GED - OR - Relevant experience

Job description

A regional healthcare institution is seeking a PSR Coordinator to enhance patient experience and operational workflow in a collaborative environment. The role mandates excellent communication skills, medical terminology knowledge, and strong organizational abilities. A high school diploma or equivalent is necessary, along with CPR Instructor Certification. This position is full-time, focused on providing effective patient service and support within the front office.