Patient Experience Front Desk Specialist

Premier Community Healthcare Grp.; Town of Florida (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare organization seeks a Patient Service Representative to provide excellent customer service at the front desk, assisting patients with check-in and check-out procedures. Responsibilities include managing patient information, scheduling appointments, and collaborating with clinical staff for smooth patient flow. Candidates should have strong communication skills, a high school diploma, and preferably CPR certification. This is a full-time role offering a dynamic and supportive work environment.

Qualifications

• High School Diploma or GED is required.
• CPR/BLS certification is preferred.
• Ability to communicate effectively, verbally and in writing.

Responsibilities

• Provide best-in-class customer service to patients.
• Assist in timely patient check-in and check-out.
• Update and maintain accurate patient information.
• Schedule appointments and manage patient registration.

Skills

Customer service skills

Communication skills

Basic understanding of medical terminology

Mathematical skills

Education

High School Diploma or GED

CPR/BLS certification

Job description

A healthcare organization seeks a Patient Service Representative to provide excellent customer service at the front desk, assisting patients with check-in and check-out procedures. Responsibilities include managing patient information, scheduling appointments, and collaborating with clinical staff for smooth patient flow. Candidates should have strong communication skills, a high school diploma, and preferably CPR certification. This is a full-time role offering a dynamic and supportive work environment.