Patient Experience & Scheduling Specialist

Inside Higher Ed; Baltimore (MD); On-site; USD 22,317 - 39,674; Full time

Benefits offered by this job

Health benefits

Retirement package

Career advancement opportunities

Job summary

A healthcare provider in Baltimore seeks a Patient Service Coordinator to manage front-desk duties, ensuring a smooth patient experience. Responsibilities include using EPIC for scheduling, customer assistance, and payment processing. Candidates should have a high school diploma and experience in customer service, preferably in a medical setting. This full-time role offers a competitive hourly salary range of $16.20 to $28.80.

Qualifications

• 1+ years of customer service experience; 2 years preferred.
• Experience in a medical setting using Epic EHR is preferred.

Responsibilities

• Provide assistance to patients and representatives.
• Follow HIPAA guidelines for patient information.
• Use EPIC for registration and scheduling.
• Handle phone communications and patient payments.

Skills

Customer service

Multitasking

EPIC EHR usage

Education

High School Diploma or equivalent

Job description

A healthcare provider in Baltimore seeks a Patient Service Coordinator to manage front-desk duties, ensuring a smooth patient experience. Responsibilities include using EPIC for scheduling, customer assistance, and payment processing. Candidates should have a high school diploma and experience in customer service, preferably in a medical setting. This full-time role offers a competitive hourly salary range of $16.20 to $28.80.