Patient Scheduling & Services Coordinator

Developmental Therapy Associates; Durham (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

medical

dental

health

vision

paid vacation

Job summary

A healthcare organization is seeking a Front Desk Coordinator to manage front desk operations and facilitate communication between clients and the office. The ideal candidate will have excellent communication skills, a high school diploma or GED, and two years of customer service experience. Responsibilities include managing patient appointments, ensuring collections are completed promptly, and maintaining a positive atmosphere. This full-time position offers an annual salary ranging from $30,000 to $40,000, with benefits including medical, dental, and paid vacation.

Qualifications

• At least two years of training or experience in customer service and office work.
• Excellent in-person and over-the-phone communication skills.
• Detail-oriented with adaptability to changing priorities.

Responsibilities

• Oversee front desk operations and maintain smooth internal and external communications.
• Manage patient appointments efficiently and ensure collections are done on time.
• Build positive relationships with clients and referral sources.

Skills

Strong verbal communication

Time management

Problem-solving

Customer service

Education

High school diploma or GED

Tools

PC proficiency

Job description

A healthcare organization is seeking a Front Desk Coordinator to manage front desk operations and facilitate communication between clients and the office. The ideal candidate will have excellent communication skills, a high school diploma or GED, and two years of customer service experience. Responsibilities include managing patient appointments, ensuring collections are completed promptly, and maintaining a positive atmosphere. This full-time position offers an annual salary ranging from $30,000 to $40,000, with benefits including medical, dental, and paid vacation.