Patient Services Coordinator - Front Desk (Multi-site)

Archerirm; Federal Way (WA); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Comprehensive health coverage

401(k) retirement plan with employer-m

Paid time off and holidays

Job summary

HealthPoint is a community-based nonprofit health network serving diverse populations in Washington. The Float Patient Services Representative I handles front-office tasks, patient check-in/out, scheduling, and basic data entry while ensuring excellent customer service.

The role requires greeting patients, verifying demographics and insurance, collecting payments, and guiding patients through MyChart and navigation of services. It supports multiple clinic locations with flexible coverage.

Qualifications

• High school diploma or equivalent. Customer Service or Healthcare experience preferred.
• Ability to read and comprehend instructions and write basic correspondence.

Responsibilities

• Greet patients, families and visitors and manage front desk tasks.
• Check-in and schedule follow-ups, verify demographics and insurance.

Skills

Customer service

Healthcare experience

Education

High school diploma

Tools

EHR system

MyChart

Job description

HealthPoint is a community-based nonprofit health network serving diverse populations in Washington. The Float Patient Services Representative I handles front-office tasks, patient check-in/out, scheduling, and basic data entry while ensuring excellent customer service.

The role requires greeting patients, verifying demographics and insurance, collecting payments, and guiding patients through MyChart and navigation of services. It supports multiple clinic locations with flexible coverage.