Patient Service Specialist - Multi-Location Float Coverage

15 Foundation Medical Partners Inc; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

SolutionHealth’s Patient Service Representative (PSR) Float provides front office coverage across multiple practice locations. You will greet patients, handle check-in/out, schedule appointments, process payments, and support referrals while traveling between sites.

The role requires flexibility, a patient-centred approach, and HIPAA-compliant service in a fast-paced environment. Ideal candidates hold a high school diploma or GED, have strong communication skills, are comfortable with

Qualifications

• High School Diploma or GED required.
• Strong written and verbal communication skills.
• Familiarity with Windows-based office applications.

Responsibilities

• Greet patients, visitors, and customers in a professional and compassionate manner.
• Answer incoming telephone calls and provide general information.
• Perform patient check-in and check-out functions.
• Schedule appointments and requested testing.
• Enter and track referrals.
• Verify and update patient demographic and registration information.
• Collect and process co-pays and daily payment batches accurately.
• Scan and index documentation into the electronic medical record.
• Provide coverage for multiple practice locations, including weekend and holiday rotations as needed.
• Support Patient Centered Medical Home initiatives and other special projects.
• Maintain compliance with HIPAA and organizational policies and procedures.

Skills

Customer service

Communication

Multitasking

Teamwork

Attention to detail

Travel flexibility

Education

High School Diploma or GED

Tools

Microsoft Office

Windows OS

Job description

SolutionHealth’s Patient Service Representative (PSR) Float provides front office coverage across multiple practice locations. You will greet patients, handle check-in/out, schedule appointments, process payments, and support referrals while traveling between sites.

The role requires flexibility, a patient-centred approach, and HIPAA-compliant service in a fast-paced environment. Ideal candidates hold a high school diploma or GED, have strong communication skills, are comfortable with