Patient Services Coordinator — Front Desk Excellence

Talentify; Concordville (PA); On-site; USD 42,000 - 54,000; Full time

Job summary

Alliance Cancer Specialists in Concordville seeks a courteous Patient Services Coordinator to welcome patients, answer calls, and support clinical staff, ensuring a smooth, patient-centered experience.

The role requires a high school diploma and at least 18 months of medical front office experience, with proficiency in Microsoft Office and scheduling software. Onsite work is required in a fast-paced oncology setting; HIPAA compliance is essential.

Qualifications

• High school diploma or equivalent required.
• At least 18 months of medical front office experience, including insurance forms and scheduling.
• Proficiency with Microsoft Office (Outlook, Word, Excel) required.
• Ability to multitask and adapt to shifting priorities.
• Strong commitment to accuracy and service.

Responsibilities

• Warmly greet patients and visitors in a professional manner.
• Check in patients and notify clinical staff of arrivals.
• Provide paperwork to patients and assist with completion.
• Collect, verify, and scan/file patient forms and update demographics.
• Collect co-pays and issue receipts.
• Screen calls, route to proper personnel, and take messages.
• Schedule outside consults, CT and PET scans after insurance approval.
• Maintain lobby organization and general administrative tasks.
• Follow HIPAA and confidentiality requirements.

Skills

Medical front office

Multitasking

Attention to detail

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Office

Scheduling software

Job description

Alliance Cancer Specialists in Concordville seeks a courteous Patient Services Coordinator to welcome patients, answer calls, and support clinical staff, ensuring a smooth, patient-centered experience.

The role requires a high school diploma and at least 18 months of medical front office experience, with proficiency in Microsoft Office and scheduling software. Onsite work is required in a fast-paced oncology setting; HIPAA compliance is essential.