Oncology Front Desk Specialist - Patient Experience

The US Oncology Network; Sellersville (Bucks County); On-site; USD 34,000 - 44,000; Full time

Job summary

Alliance Cancer Specialists in Sellersville, part of The US Oncology Network, seeks a courteous Patient Services Coordinator to greet patients, manage the front desk, and support clinical staff in a fast-paced healthcare setting. This role involves handling calls, scheduling appointments, collecting co-pays, and maintaining patient records to ensure a compliant, patient-centered experience.

The position requires attention to detail, data accuracy, and the ability to multitask across multiple

Qualifications

• Minimum 18 months of medical front office experience, including insurance forms and scheduling software.
• Knowledge of HIPAA and patient confidentiality.
• Ability to multitask and adapt to shifting priorities.

Responsibilities

• Warmly greet patients and visitors in a professional manner.
• Answer incoming calls, screen questions, route or relay messages.
• Check in patients and notify staff of arrivals.
• Collect co-pays and verify insurance information.
• Provide administrative support including scanning, filing, and lobby organization.

Skills

Front desk operations

Patient interaction

Telephone screening

Scheduling

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Alliance Cancer Specialists in Sellersville, part of The US Oncology Network, seeks a courteous Patient Services Coordinator to greet patients, manage the front desk, and support clinical staff in a fast-paced healthcare setting. This role involves handling calls, scheduling appointments, collecting co-pays, and maintaining patient records to ensure a compliant, patient-centered experience.

The position requires attention to detail, data accuracy, and the ability to multitask across multiple