Patient Services Coordinator: Caring Front Desk Champion

US Oncology Network-wide Career Opportunities; Concordville (PA); On-site; USD 36,000 - 54,000; Full time

Job summary

Alliance Cancer Specialists in Concordville, PA is seeking a courteous Patient Services Coordinator to welcome patients, manage calls, and support clinical staff in a fast-paced oncology practice. You will check in patients, collect forms, verify insurance, schedule tests, update demographics, and maintain lobby organization while ensuring HIPAA compliance and a patient-centered experience.

The ideal candidate has at least 18 months medical front office experience and proficiency with Microsoft

Qualifications

• Minimum 18 months medical front office experience, including insurance forms and scheduling.
• Proficiency with Microsoft Office (Outlook, Word, Excel).
• Knowledge of office routines and scheduling workflows preferred.

Responsibilities

• Greet patients and visitors professionally and manage check-in/check-out.
• Answer calls, screen inquiries, route messages to staff, and relay information clearly.
• Schedule appointments, tests, and procedures per physician orders; coordinate with clinical staff.

Skills

Medical front office experience

Microsoft Office

Multitasking

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

Alliance Cancer Specialists in Concordville, PA is seeking a courteous Patient Services Coordinator to welcome patients, manage calls, and support clinical staff in a fast-paced oncology practice. You will check in patients, collect forms, verify insurance, schedule tests, update demographics, and maintain lobby organization while ensuring HIPAA compliance and a patient-centered experience.

The ideal candidate has at least 18 months medical front office experience and proficiency with Microsoft