Patient Services Coordinator - Front Desk & Care Team

Little Antlers; Plymouth (NH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

403(b) retirement plan with match

Paid time off and holidays

Tuition reimbursement

Professional development support

Flexible spending accounts

Job summary

Mid-State Health Center in Plymouth, NH is seeking a dedicated Patient Services Clerk to support front desk operations. You will greet patients, schedule appointments, verify demographics, and manage check-ins/check-outs with a focus on accuracy and courtesy.

Responsibilities include assisting with billing inquiries, insurance verifications, and maintaining compliant, organized patient records. This role emphasizes teamwork and excellent customer service in a busy clinic environment.

Qualifications

• High school diploma or GED required.
• Minimum of one year in customer service; health-care receptionist experience preferred.
• Knowledge of medical terminology and proficiency with Word processing.

Responsibilities

• Greet patients, answer phones, schedule appointments with professional, courteous service.
• Verify patient demographics and insurance information; process registrations and check-ins/outs.
• Manage appointment reminders and follow ups; communicate via phone, email, or in person.
• Handle billing questions, collect co-pays, and assist with basic insurance verifications.
• Maintain organized patient records and support HIPAA compliance.

Skills

Customer Service

Phone etiquette

Scheduling

Data entry

HIPAA compliance

Teamwork

Education

High school diploma or GED

Tools

Cerner EMR

Microsoft Word

Job description

Mid-State Health Center in Plymouth, NH is seeking a dedicated Patient Services Clerk to support front desk operations. You will greet patients, schedule appointments, verify demographics, and manage check-ins/check-outs with a focus on accuracy and courtesy.

Responsibilities include assisting with billing inquiries, insurance verifications, and maintaining compliant, organized patient records. This role emphasizes teamwork and excellent customer service in a busy clinic environment.