Patient Services & Scheduling Specialist

Memorial Hospital and Health Care Center; Jasper (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Memorial Hospital and Health Care Center is seeking a friendly, detail-driven front desk team member to welcome patients from the first phone call through checkout. You will help create a positive patient experience by coordinating appointments, updating demographics, and processing payments.

This role emphasizes accurate data handling, strong computer skills, and a calm, can-do attitude in a busy healthcare setting. Join a supportive team focused on kindness and great patient care.

Qualifications

• Front desk experience is not required but helpful.
• Excellent verbal and written communication.
• Comfortable with computers and learning new systems.
• Organized, reliable, and capable of juggling multiple tasks.
• Calm, friendly, and professional in a fast-paced environment.

Responsibilities

• Greet patients in person and by phone with warmth and professionalism.
• Schedule and reschedule appointments accurately.
• Collect and update patient demographics and insurance information.
• Handle patient payments, post charges, and provide receipts.
• Use the computer systems confidently while maintaining attention to detail.
• Support team by stepping in where needed.

Job description

Memorial Hospital and Health Care Center is seeking a friendly, detail-driven front desk team member to welcome patients from the first phone call through checkout. You will help create a positive patient experience by coordinating appointments, updating demographics, and processing payments.

This role emphasizes accurate data handling, strong computer skills, and a calm, can-do attitude in a busy healthcare setting. Join a supportive team focused on kindness and great patient care.