Patient Care & Front Desk Coordinator

Northeast Health Services; Salem (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Low-cost virtual care

Dependent coverage

Domestic partner coverage

401K

Job summary

Northeast Health Services in Salem, MA is seeking a Patient Care and Site Coordinator (Front Office Medical Receptionist) to greet clients, manage check-ins, and support telehealth services as the first friendly face of our clinic.

You will handle phone calls, scheduling, insurance processes, and maintain records while contributing to a welcoming, client-centered environment. A high school diploma and EMR experience help; CPR willingness is a plus; competitive benefits accompany this role.

Qualifications

• High school diploma or equivalent required.
• Experience in medical office settings and familiarity with EMR systems preferred.
• Strong communication and client-focused approach in a fast-paced environment.
• CPR certification (or willingness to obtain).

Responsibilities

• Warmly greet and check clients in, ensuring a friendly and professional experience.
• Handle phone calls and maintain effective communication.
• Manage insurance processes with attention to detail for smooth client experiences.
• Provide administrative support including scheduling and maintaining records.
• Contribute to a clean and inviting clinic atmosphere.
• Support telehealth services and digital access to care.
• Collaborate with a dynamic team to enhance patient experience.
• Possibly train in Transcranial Magnetic Stimulation (TMS) and help train new staff.
• Maintain a professional demeanor within the clinic environment.

Skills

Communication

EMR experience

Fast-paced

Education

High school diploma

Job description

Northeast Health Services in Salem, MA is seeking a Patient Care and Site Coordinator (Front Office Medical Receptionist) to greet clients, manage check-ins, and support telehealth services as the first friendly face of our clinic.

You will handle phone calls, scheduling, insurance processes, and maintain records while contributing to a welcoming, client-centered environment. A high school diploma and EMR experience help; CPR willingness is a plus; competitive benefits accompany this role.