Patient Services Coordinator: Front Desk & Care Support

Carolinas Medical Center; United States; On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Educational assistance

Job summary

Carolinas Medical Center is seeking a Patient Service Specialist to deliver world-class patient experiences and handle front office duties. The role focuses on welcoming patients, processing registrations, verifying insurance, scheduling, and assisting billing.

A strong emphasis on compassionate service and teamwork is required. Candidates should have a high school diploma or GED and experience with medical records software.

Qualifications

• High school diploma or GED required.
• Experience with medical records software preferred.
• Customer service experience required.

Responsibilities

• Provide exemplary customer service and front office support.
• Register patients and verify insurance.
• Schedule appointments and manage arrivals/departures.

Skills

Customer service

Interpersonal skills

Critical thinking

Teamwork

Education

High School diploma or GED

Tools

Medical Records Software

Job description

Carolinas Medical Center is seeking a Patient Service Specialist to deliver world-class patient experiences and handle front office duties. The role focuses on welcoming patients, processing registrations, verifying insurance, scheduling, and assisting billing.

A strong emphasis on compassionate service and teamwork is required. Candidates should have a high school diploma or GED and experience with medical records software.