Patient Services Coordinator: Front Desk & Admin Support

Hartford HealthCare; Hartford (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

Hartford HealthCare Medical Group seeks a patient services specialist to provide administrative support in an outpatient clinic. You will greet patients, verify demographics, schedule appointments, and handle billing tasks.

The role requires strong communication, teamwork, and computer skills; Epic experience and MS Office are highly preferred. High school diploma required; previous medical office experience is a plus.

Qualifications

• High school diploma or equivalent required.
• Experience in a fast-paced medical office preferred.
• Epic software experience preferred.
• Strong communication and teamwork skills.
• Proficiency with Microsoft Office and data entry.

Responsibilities

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification. Schedules and confirms patient appointments.
• Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles daily reports.
• Provides general office and clerical support to outpatient/medical office.
• Understanding of different insurance carriers and plans. Communicates financial obligation to patients.
• Accurate data entry skills and proficiency with PC.
• Excellent communication and customer service skills.
• Manage claims holds due to coding or registration errors.
• Other Duties as assigned.

Skills

communication skills

customer service

data entry

Education

High school diploma or equivalent

Tools

Epic

Microsoft Office

Job description

Hartford HealthCare Medical Group seeks a patient services specialist to provide administrative support in an outpatient clinic. You will greet patients, verify demographics, schedule appointments, and handle billing tasks.

The role requires strong communication, teamwork, and computer skills; Epic experience and MS Office are highly preferred. High school diploma required; previous medical office experience is a plus.