Patient Services Coordinator – Fast-Paced Medical Office

Hartford HealthCare; Fairfield (CT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Tuition reimbursement

Medical/Dental/Vision coverage

Generous PTO

Wellness programs

Discounts on services

Job summary

Hartford HealthCare Medical Group is seeking a Patient Service Coordinator to join a high-energy team in the Fairfield area. You will greet patients, register them, maintain records, and coordinate between patients and clinicians to ensure a smooth, patient-centered experience.

Reliable transportation to satellite offices is required. The role emphasizes strong communication, insurance knowledge, and proficiency with Epic and MS Office, with benefits including tuition reimbursement,

Qualifications

• Relevant experience in a fast-paced medical office highly preferred.
• Strong working knowledge of insurance requirements.
• Epic experience preferred.
• Positive, customer-focused approach, with commitment to providing excellent patient care.
• Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands.
• Proven ability to work effectively in a team environment. Excellent verbal communication skills. Ability to communicate in other languages highly desirable.
• Strong computer skills. Solid working knowledge of Microsoft Office software.
• Basic working knowledge of medical terminology.
• Ability to travel independently to satellite offices with or without advanced notice.

Responsibilities

• Greeting patients, answering routine questions, registering patients, and maintaining records and accounts.
• Creating a positive patient experience by facilitating communication between patients and healthcare providers and ensuring efficient office operations.
• Scheduling appointments which will provide timely, accurate, friendly, and clinically appropriate patient access.
• Responding to incoming correspondence from patients, caregivers, healthcare providers, and beyond, in accordance with patient privacy and safety standards.

Skills

Customer-focused

Verbal communication

Teamwork

multitasking

Tools

Epic

Microsoft Office

Job description

Hartford HealthCare Medical Group is seeking a Patient Service Coordinator to join a high-energy team in the Fairfield area. You will greet patients, register them, maintain records, and coordinate between patients and clinicians to ensure a smooth, patient-centered experience.

Reliable transportation to satellite offices is required. The role emphasizes strong communication, insurance knowledge, and proficiency with Epic and MS Office, with benefits including tuition reimbursement,