Patient Services Coordinator (Front Desk)

Summit Health Management; Town of Islip (NY); On-site; USD 25,000 - 29,000; Full time

Job summary

CityMD in Islip, NY is seeking a Patient Service Representative to warmly greet patients, register them, and coordinate with the team for timely service. This role requires strong communication, attentiveness, and the ability to handle high-volume front-desk tasks in a fast-paced medical office.

The PSR will manage phone inquiries, verify eligibility, assist with paperwork, and liaise with Billing as needed while delivering outstanding customer service.

Qualifications

• High School Diploma or GED.
• Excellent verbal and written communication.
• Able to work in a high-volume, fast-paced environment.
• Bilingual abilities preferred depending on site location.
• Computer proficiency, 55 wpm typing.
• Experience with EHR and Practice Management systems preferred.

Responsibilities

• Greet and welcome patients warmly upon arrival.
• Register patients and collect necessary information.
• Verify insurance and assist with paperwork.
• Answer phones promptly and provide information to callers.
• Scan, update, and file medical records.
• Collaborate with billing and clinical staff to ensure timely care.

Skills

Communication

Typing 55 wpm

Bilingual

Customer service

Team player

Education

High School Diploma

Tools

EHR

Practice Management System

Windows OS

Job description

CityMD in Islip, NY is seeking a Patient Service Representative to warmly greet patients, register them, and coordinate with the team for timely service. This role requires strong communication, attentiveness, and the ability to handle high-volume front-desk tasks in a fast-paced medical office.

The PSR will manage phone inquiries, verify eligibility, assist with paperwork, and liaise with Billing as needed while delivering outstanding customer service.