Patient Access & Front Desk Specialist

Summit Health Management; Wall Township (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability insurance

FSA

401k

Job summary

CityMD is seeking a Patient Service Representative to warmly greet patients and coordinate across the team to ensure timely patient intake. You will register patients, collect information, and manage paperwork with a focus on accuracy and customer service.

The role requires strong communication, multitasking ability, and 55 wpm typing. A healthcare setting or high-volume environment is preferred; bilingual skills may be advantageous depending on location.

Qualifications

• High School Degree or GED required.
• Excellent verbal, written, and interpersonal communication skills.
• Detail-oriented and a team player.

Responsibilities

• Greeting and welcoming patients
• Organizing and coordinating patient intake and other appointments
• Accurately enters/updates patient information in system
• Assisting patients with completion of paperwork when necessary
• Scanning, updating and filing medical records
• Answering phone calls, questions, etc. in a prompt and polite manner
• Processing medical insurance information, verifying patient eligibility and addressing questions about insurance
• Handling cash and co-payments accurately
• Providing outstanding customer service to every patient
• Informing site manager or assistant site manager of waiting room wait times, patient inquiries, etc.

Skills

Customer service

Communication

Team player

Typing speed 55 wpm

Bilingual (optional)

Education

High School Degree or GED

Tools

Computer proficiency

Job description

CityMD is seeking a Patient Service Representative to warmly greet patients and coordinate across the team to ensure timely patient intake. You will register patients, collect information, and manage paperwork with a focus on accuracy and customer service.

The role requires strong communication, multitasking ability, and 55 wpm typing. A healthcare setting or high-volume environment is preferred; bilingual skills may be advantageous depending on location.