Patient Services Coordinator — Clinical Office Support

Brigham and Women's Hospital, Inc.; Brookline (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

Brigham and Women's Hospital, Inc. in Brookline, MA is seeking an experienced Administrative Assistant to support clinical service operations on site. You will handle scheduling, check-in/check-out, and routine clerical tasks to ensure smooth patient flow.

Responsibilities include greeting patients, answering calls, maintaining appointment records, processing billing forms, and assisting with registration and billing systems. Strong communication and time-management skills are essential.

Qualifications

• High School Diploma or equivalent required.
• 2–3 years of office experience preferred.
• Proficiency with Office Suite and clerical tasks.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service.
• Make patient appointments and maintain appointment records.
• Greet and assist patients; answer phones and schedule inquiries.
• Process patient billing forms and scan documents to patient medical records.
• Support scheduling, registration, and billing systems; handle messages.

Education

High School Diploma

Office experience

Tools

Billing systems

Office Suite

Job description

Brigham and Women's Hospital, Inc. in Brookline, MA is seeking an experienced Administrative Assistant to support clinical service operations on site. You will handle scheduling, check-in/check-out, and routine clerical tasks to ensure smooth patient flow.

Responsibilities include greeting patients, answering calls, maintaining appointment records, processing billing forms, and assisting with registration and billing systems. Strong communication and time-management skills are essential.