Patient Services Coordinator — Clinic Ops & Billing

BMG Clinics; Cordova (TN); On-site; USD 25,000 - 34,000; Full time

Job summary

BMG Clinics in Tennessee is seeking a Coordinator-Customer Service to act as the initial point of contact for patients and visitors, coordinating and directing the office activities of the physician practice.

The role includes verifying insurance, handling financial counseling, scheduling appointments, and ensuring a smooth clinic experience with professional communication and strong customer relations.

Qualifications

• Associates degree or medical trade completion.
• 1 year of experience in a physician practice or clinic.
• Knowledge of medical terminology and insurance verification.

Responsibilities

• Verify insurance and communicate with carriers for reimbursement.
• Perform daily and monthly close out procedures for internal controls and cash balancing.
• Enter charges accurately and maintain billing information.
• Schedule appointments and collect demographic and insurance data.
• Provide financial counseling to patients as needed.
• Answer phones and direct messages to maintain workflow.
• Maintain organized records and confidentiality.
• Assist with patient payments and payment arrangements.
• Ensure compliance with organizational policies.
• Collaborate with staff to input accurate patient data.
• Complete assigned goals.

Skills

Customer service

Windows applications

Medical terminology

Education

Associates Degree

Job description

BMG Clinics in Tennessee is seeking a Coordinator-Customer Service to act as the initial point of contact for patients and visitors, coordinating and directing the office activities of the physician practice.

The role includes verifying insurance, handling financial counseling, scheduling appointments, and ensuring a smooth clinic experience with professional communication and strong customer relations.