Patient Services Coordinator — Care Access & Admin Expert

PT Solutions Physical Therapy; SOUTH PLAINFIELD (NJ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K with match

Paid Time Off (PTO)

Sick Leave or EIB accrual

Endurance race reimbursement

Job summary

PT Solutions Physical Therapy is seeking a Patient Service Coordinator in New Jersey to serve as the vital link between patients, providers, and insurers—ensuring each step of the care journey is seamless and well-coordinated.

You will verify insurance coverage, secure prior authorizations, coordinate referrals, and optimize schedules to keep the practice running efficiently while delivering excellent patient service.

Qualifications

• At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required).
• 1-2 years of customer service experience (experience with healthcare preferred).

Responsibilities

• Reconcile patient payments and units billed while following HIPAA guidelines
• Follow appropriate processes for Insurance Verification and/or benefits management
• Obtain authorization and/or prior authorization
• Over the counter collections and reconciliation of all charges weekly and monthly
• Maintain relationships with patients, providers, clinicians, and internal operational departments

Skills

Customer service

Communication

HIPAA knowledge

Education

High School diploma or GED

Job description

PT Solutions Physical Therapy is seeking a Patient Service Coordinator in New Jersey to serve as the vital link between patients, providers, and insurers—ensuring each step of the care journey is seamless and well-coordinated.

You will verify insurance coverage, secure prior authorizations, coordinate referrals, and optimize schedules to keep the practice running efficiently while delivering excellent patient service.