Patient Services Coordinator - Care Access & Scheduling

PT Solutions Physical Therapy; Fair Lawn (NJ); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

PTO & Sick Leave

Professional development

Career progression

Endurance race reimbursements

Incentive-based earnings

Job summary

PT Solutions Physical Therapy is seeking a Patient Service Coordinator to act as the vital link between patients, providers, and insurers, ensuring each step of the care journey is seamless, efficient, and supportive. You will own administrative and communication processes, including verifying coverage and securing authorizations, coordinating referrals, and optimizing schedules to improve access to care.

PT Solutions emphasizes ongoing training, mentorship, and clear paths for advancement

Qualifications

• High School diploma or GED required.
• 1-2 years of healthcare customer service experience preferred.
• Strong communication and HIPAA awareness.

Responsibilities

• Verify insurance coverage and obtain authorizations.
• Coordinate referrals and manage scheduling to keep care moving.
• Reconcile patient payments and follow HIPAA guidelines.
• Engage with patients, providers, and insurers to ensure seamless care.

Skills

Customer service

Education

High School diploma or GED

Job description

PT Solutions Physical Therapy is seeking a Patient Service Coordinator to act as the vital link between patients, providers, and insurers, ensuring each step of the care journey is seamless, efficient, and supportive. You will own administrative and communication processes, including verifying coverage and securing authorizations, coordinating referrals, and optimizing schedules to improve access to care.

PT Solutions emphasizes ongoing training, mentorship, and clear paths for advancement