Patient Access & Scheduling Coordinator

PT Solutions; Westfield (NJ); On-site; USD 28,000 - 29,000; Full time

Job summary

PT Solutions Physical Therapy in Westfield, NJ is hiring a Patient Service Coordinator who will be the vital link between patients, providers and insurers to keep the care journey seamless and efficient.

You’ll verify benefits, obtain authorizations, coordinate referrals and optimize scheduling while reconciling payments with HIPAA compliance. PT Solutions supports training, mentorship, and clear paths for advancement across a nationwide practice.

Qualifications

• High School diploma or GED required.
• 1-2 years customer service experience; healthcare experience preferred.

Responsibilities

• Reconcile patient payments and units billed per HIPAA.
• Verify insurance benefits and manage authorizations.
• Obtain authorization and prior authorization.
• Oversee weekly/monthly reconciliation of charges.
• Maintain relationships with patients, providers, clinicians, and departments.

Skills

Customer service

HIPAA compliance

Communication

Education

High School Diploma or GED

Job description

PT Solutions Physical Therapy in Westfield, NJ is hiring a Patient Service Coordinator who will be the vital link between patients, providers and insurers to keep the care journey seamless and efficient.

You’ll verify benefits, obtain authorizations, coordinate referrals and optimize scheduling while reconciling payments with HIPAA compliance. PT Solutions supports training, mentorship, and clear paths for advancement across a nationwide practice.