Patient Services Coordinator

Trinity Health; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Day-one benefits

Career growth opportunities

Supportive team culture

Meaningful work serving communities

Mission-driven organization

Job summary

Trinity Health IHA Medical Group is seeking a Medical Receptionist for Arbor Park and Livingston Office in Michigan. The role supports patient check-in, registration verification, appointment scheduling, and front-desk customer service.

The position emphasizes compassionate patient interaction, efficient office operations, and collaboration with clinicians to ensure a positive patient experience.

Qualifications

• High School Diploma or GED or equivalent; age 15-17 with work permit may be considered.
• Course work in insurance/billing, medical practice education or seminars is preferred but not required.
• No credentials/licensure required.
• 1–2 years of experience in a medical/physician office or customer service environment preferred.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Education

High School Diploma or GED

Job description

Trinity Health IHA Medical Group is seeking a Medical Receptionist for Arbor Park and Livingston Office in Michigan. The role supports patient check-in, registration verification, appointment scheduling, and front-desk customer service.

The position emphasizes compassionate patient interaction, efficient office operations, and collaboration with clinicians to ensure a positive patient experience.