Medical Front Desk & Patient Concierge

Trinity Health; Virginia; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Day-one benefits

Professional development

Team‑oriented culture

Meaningful work

Mission‑driven organization

Job summary

Trinity Health IHA Medical Group is seeking a Medical Receptionist to join the Endocrinology team at Arbor Park and Livingston Office in Virginia. The role supports front-desk operations, patient check‑in, registration and insurance verification, scheduling, and MyChart assistance.

Day shifts are 7:30am–5pm, Monday through Friday, with a patient‑centered approach and teamwork. You will welcome patients, handle payments, answer calls, route messages, and maintain records to keep the office

Qualifications

• High School Diploma or GED (or equivalent)

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Skills

Customer service

Verbal communication

Teamwork

Education

High School Diploma or GED

Job description

Trinity Health IHA Medical Group is seeking a Medical Receptionist to join the Endocrinology team at Arbor Park and Livingston Office in Virginia. The role supports front-desk operations, patient check‑in, registration and insurance verification, scheduling, and MyChart assistance.

Day shifts are 7:30am–5pm, Monday through Friday, with a patient‑centered approach and teamwork. You will welcome patients, handle payments, answer calls, route messages, and maintain records to keep the office