Patient Services Coordinator

MyMichigan Health; Tawas City (MI); On-site; USD 19,000 - 28,000; Full time

Job summary

MyMichigan Health is seeking a courteous front desk assistant to provide clerical and receptionist support in a medical practice. You will manage the patient flow, answer phones, schedule and register patients, verify insurance, collect payments, and coordinate referrals.

You are the first point of contact, delivering respectful, compassionate, and professional service to patients, families, and visitors in a diverse population.

Qualifications

• Two years of experience in a medical office or similar setting.
• Knowledge of HIPAA and patient privacy requirements.
• Ability to verify insurance information and collect payments.

Responsibilities

• Greet patients and answer phones; schedule appointments.
• Register patients and confirm demographic information.
• Verify insurance and collect copayments.
• Process referrals and authorize tests when needed.
• Coordinate with front office, clinical staff and providers.

Skills

Customer service

Communication

multitasking

Education

High school diploma

Tools

EMR systems

Medifax

Iterminal

Job description

MyMichigan Health is seeking a courteous front desk assistant to provide clerical and receptionist support in a medical practice. You will manage the patient flow, answer phones, schedule and register patients, verify insurance, collect payments, and coordinate referrals.

You are the first point of contact, delivering respectful, compassionate, and professional service to patients, families, and visitors in a diverse population.