Patient Services Coordinator

MyMichigan Health; Michigan; On-site; USD 32,000 - 42,000; Full time

Job summary

MyMichigan Health in Michigan is seeking a Patient Service Assistant to provide front-desk, clerical and receptionist support in a busy practice. You will greet patients, answer phones, schedule appointments, register patients, verify insurance and collect payments.

You will coordinate with front office, clinical staff and providers, ensure HIPAA compliance, process referrals and authorizations, and maintain accurate patient records.

Qualifications

• Reading, writing, mathematical and computer skills.
• Keyboarding skills needed to register patients and other office tasks.
• Knowledge of medical terminology, medical office policies, practices and procedures as normally acquired through two years working in a medical office or similar setting
• Two years of experience in a medical office or similar setting preferred

Responsibilities

• Greet patients and answer incoming calls; schedule appointments.
• Verify insurance and update patient demographics; access websites to confirm coverage.
• Register patients and explain policies; collect emails for portal registration.
• Schedule future appointments, tests and procedures; process referrals and copays.
• Maintain patient records and ensure HIPAA privacy; handle documents and communications.

Skills

Reading and writing

Math

Computer skills

Education

High School Diploma or equivalent

Tools

Practice management systems

EMR

Medifax

Iterminal

Job description

MyMichigan Health in Michigan is seeking a Patient Service Assistant to provide front-desk, clerical and receptionist support in a busy practice. You will greet patients, answer phones, schedule appointments, register patients, verify insurance and collect payments.

You will coordinate with front office, clinical staff and providers, ensure HIPAA compliance, process referrals and authorizations, and maintain accurate patient records.