Patient Services Coordinator

Olympic Sports and Spine; Tacoma (WA); On-site; USD 36,000 - 48,000; Full time

Job summary

Olympic Sports & Spine is seeking a dedicated Patient Service Representative for our Tacoma Allenmore clinic to join our 40-hour, Monday–Friday schedule from 9:00 a.m. to 6:00 p.m.

The role emphasizes accurate scheduling, insurance verification, patient chart maintenance, and positive patient interactions in a fast-paced environment. You will coordinate with billing and treating staff, handle routine office duties, and participate in ongoing training and team meetings to ensure top-quality

Qualifications

• Knowledge of insurance verification processes and coding basics.
• Proficient with standard office software and devices.
• Ability to operate a multi-line phone system and manage patient communications.

Responsibilities

• Handle scheduling, patient calls, and chart maintenance.
• Verify insurance, obtain authorizations, and collect payments.
• Communicate with referral sources and coordinate with billing staff.

Skills

Insurance verification

Office software

Multi-line phone

Communication skills

Organization & time management

Education

High School diploma or equivalent with 3 years related experience

Tools

Outlook

EMR systems

Fax / Scan / Copy

Job description

Olympic Sports & Spine is seeking a dedicated Patient Service Representative for our Tacoma Allenmore clinic to join our 40-hour, Monday–Friday schedule from 9:00 a.m. to 6:00 p.m.

The role emphasizes accurate scheduling, insurance verification, patient chart maintenance, and positive patient interactions in a fast-paced environment. You will coordinate with billing and treating staff, handle routine office duties, and participate in ongoing training and team meetings to ensure top-quality