Patient Services Coordinator

Hugh Chatham Health; Oshkosh (WI); Vor Ort; USD 59.600.000 - 89.401.000; Vollzeit

Benefits dieser Stelle

Benefits Eligible

Zusammenfassung

Advocate Health seeks a patient services associate to register patients, verify demographics and insurance, collect co-pays, and guide patients through financial discussions. You will ensure accuracy and confidentiality while supporting the care team during busy periods.

Familiarity with EPIC EHR and insurance terminology is essential; strong communication and organizational skills will help you manage multiple tasks in a fast-paced environment.

Qualifikationen

• High School Diploma or GED required.
• Must be in the PSR I for 12 months and meet promotion criteria.
• HIPAA-compliant and able to handle confidential information.

Aufgaben

• Create the initial electronic health record and prevent duplicates.
• Verify demographics, guarantor, and insurance information.
• Discuss and collect co-pays and patient responsibilities.
• Explain insurance coverage and assist with financial discussions.
• Maintain HIPAA-compliant handling of records.

Kenntnisse

HIPAA compliance

Customer service

Communication skills

Multitasking

Attention to detail

Organizational skills

Teamwork

Problem solving

Ausbildung

High School Diploma or GED

Tools

EPIC

Insurance verification tools

Microsoft Office

Jobbeschreibung

Advocate Health seeks a patient services associate to register patients, verify demographics and insurance, collect co-pays, and guide patients through financial discussions. You will ensure accuracy and confidentiality while supporting the care team during busy periods.

Familiarity with EPIC EHR and insurance terminology is essential; strong communication and organizational skills will help you manage multiple tasks in a fast-paced environment.