Patient Access & Registration Specialist

Advocate Health Care; Barrington (IL); On-site; USD 33,000 - 43,000; Full time

Job summary

Advocate Health Care is seeking a patient access specialist to manage front-desk registration, verify demographics and insurance, and collect co-pays in a fast-paced healthcare setting. The role requires HIPAA compliance, strong customer service, and proficiency with electronic health records such as EPIC, plus the ability to explain insurance benefits to patients and coordinate with clinical staff.

Applicants should have a high school diploma and be comfortable multitasking, prioritizing, and

Qualifications

• High school diploma or equivalent required.
• Demonstrated HIPAA compliance and patient confidentiality.
• Strong customer service and communication abilities.

Responsibilities

• Create and register patients, verify demographics and insurance.
• Explain financial responsibilities and collect co-pays.
• Assist with appointment scheduling and test preparations.
• Maintain patient confidentiality per HIPAA and policies.
• Explain insurance coverage and discuss pre-authorization needs.
• Operate EHR and billing systems with accuracy.
• Provide excellent patient-focused service in a high-volume environment.

Skills

Customer service

Attention to detail

Communication skills

Multitasking

Teamwork

Education

High School Diploma

Tools

EPIC EMR

Insurance verification tools

Microsoft Office

Job description

Advocate Health Care is seeking a patient access specialist to manage front-desk registration, verify demographics and insurance, and collect co-pays in a fast-paced healthcare setting. The role requires HIPAA compliance, strong customer service, and proficiency with electronic health records such as EPIC, plus the ability to explain insurance benefits to patients and coordinate with clinical staff.

Applicants should have a high school diploma and be comfortable multitasking, prioritizing, and