Patient Services Coordinator

TSAOG Orthopedic & Spine; New Braunfels (TX); On-site; USD 32,000 - 44,000; Full time

Job summary

TSAOG Orthopedic & Spine in Texas is seeking a Full-Time front desk/clinic coordinator to greet patients, update insurance and demographic information, and handle financial transactions. You will also assist with scheduling, patient communications, and basic charting in a fast-paced clinic.

The role requires strong customer service, multitasking, and computer skills. Prior clinical or healthcare office experience is preferred, with a focus on accuracy and confidentiality.

Qualifications

• Must have excellent customer service skills.
• Must be computer literate with basic MS Office knowledge.
• Experience in a clinical or customer service setting is required.

Responsibilities

• Greets customers in a polite, prompt, and helpful manner and directs them as needed.
• Updates patient information such as insurance cards and referrals.
• Collects co-payments, deductibles, and balances due.
• Explain benefits and financial policies to patients clearly.
• Answers phones and assists with patient needs and inquiries.
• Schedules follow‑up appointments as required by physicians.

Skills

Customer service

Multi-tasking

Computer literacy

Education

High School Diploma or equivalent

Tools

MS Office

Office machines (fax, copier)

Job description

TSAOG Orthopedic & Spine in Texas is seeking a Full-Time front desk/clinic coordinator to greet patients, update insurance and demographic information, and handle financial transactions. You will also assist with scheduling, patient communications, and basic charting in a fast-paced clinic.

The role requires strong customer service, multitasking, and computer skills. Prior clinical or healthcare office experience is preferred, with a focus on accuracy and confidentiality.