Clinic Operations Coordinator (Float)

TSAOG Orthopaedics & Spine; San Antonio (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

TSAOG Orthopaedics & Spine is seeking a Clinic Administrator to coordinate daily operations at our San Antonio clinic, ensuring efficient resource use and timely services.

You will supervise administrative and clinical staff, manage surgery scheduling, and guide pre-surgical testing and billing processes to minimize delays while maintaining high-quality patient care. Strong leadership and Athena experience are essential.

Qualifications

• High School Diploma or equivalent required; certification must be obtained within 6 months of hire and kept current.
• Minimum of two years clinical experience.
• Familiar with automated practice management systems such as Athena; understands health insurance basics (deductibles, co-pays).
• Strong leadership, planning, organization and management skills; ability to multi-task in a fast-paced environment.

Responsibilities

• Interact with administrative and clinical staff to ensure efficient service delivery.
• Oversee day-to-day clinic activities and schedule to reduce patient wait times and overtime.
• Assist physician to ensure clinic runs smoothly and on time.
• Schedule patient surgeries and advise pre-surgical requirements and tests.
• Explain co-payments and out-of-pocket expenses; refer to financial counselor when needed.
• Maintain surgical schedule and liaison with staff and authorization department.
• Enter surgical/clinical charges into Athena; route tickets to reception as needed.
• Coordinate patient tests and follow-up appointments with physicians.
• Document patient calls, refill messages, and obtain physician signatures.
• Manage clinical risk and ensure timely patient communication.
• Monitor hold buckets on Athena dashboard; assist reimbursement department with claims.
• Address concerns from patients, vendors, staff; escalate to Clinical Services Manager as needed.
• Analyze wait times and suggest improvements; communicate with staff and physicians.

Skills

Clinical leadership

Communication skills

Multi-tasking

Team coordination

Education

High School Diploma or equivalent

Nationally Registered Medical Assistant Certification

Tools

Athena

Job description

TSAOG Orthopaedics & Spine is seeking a Clinic Administrator to coordinate daily operations at our San Antonio clinic, ensuring efficient resource use and timely services.

You will supervise administrative and clinical staff, manage surgery scheduling, and guide pre-surgical testing and billing processes to minimize delays while maintaining high-quality patient care. Strong leadership and Athena experience are essential.