Patient Services Coordinator

Semmes Murphey Clinic; Memphis (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

Semmes Murphey Clinic is seeking a friendly front desk team member to create a seamless patient experience from check-in to checkout. This full-time, onsite role supports patients and families in a fast-paced clinic environment.

The position may involve working at multiple locations, requires reliable transportation, and hours roughly 8:00 am to 4:30 pm, Monday through Friday, with interactions across clinical staff.

Qualifications

• High school diploma or equivalent.
• Customer service experience, preferably in a healthcare environment, with insurance verification.
• Proficiency in Microsoft Office and web-based software.

Responsibilities

• Verify patient demographic and insurance information in the EMR.
• Schedule appointments and interpret checkout data according to physician criteria.
• Process co-payments and issue receipts for real-time payments.
• Interact professionally with patients, family members, and clinic staff.
• Travel to satellite clinics to support front desk functions as needed.

Skills

Customer service

Healthcare experience

Insurance verification

Microsoft Office

Communication

Education

High school diploma

Tools

Practice management software

Job description

Semmes Murphey Clinic is seeking a friendly front desk team member to create a seamless patient experience from check-in to checkout. This full-time, onsite role supports patients and families in a fast-paced clinic environment.

The position may involve working at multiple locations, requires reliable transportation, and hours roughly 8:00 am to 4:30 pm, Monday through Friday, with interactions across clinical staff.